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Accessibility Statement

This website aims to follow the principles of the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, so that more people can read our hair-restoration information and get in touch comfortably. That means designing pages to be perceivable, operable, understandable and robust — for example with keyboard navigation, descriptive alt text and readable structure. Accessibility is ongoing work rather than a finished state, so some pages may still fall short; if you hit a barrier, please tell us and we will help and put it right.

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On this page
  1. 01What we aim for
  2. 02How this shows up on the site
  3. 03Accessibility is ongoing
  4. 04Tell us about a barrier
  5. 05Reading medical information comfortably
  6. 06FAQ
WCAG 2.1 AA principlesStandard we work towards
Perceivable, operable, understandable, robustFour guiding principles
Ongoing — not full or certified complianceStatus
Via our contact pageReport a barrier
naturalhairturkey.com public pagesScope

What we aim for

We want the information on this site — from graft counts to what recovery in Istanbul typically involves — to be reachable whether you use a mouse, a keyboard, a screen reader, magnification or voice control. Our target is the WCAG 2.1 AA principles, which group accessible design into four ideas: content should be perceivable, the interface operable, the language and layout understandable, and the code robust enough to work with assistive technology.

We describe these as principles we work towards rather than a badge we have earned. We do not claim full or guaranteed compliance, because standards, browsers and assistive tools keep changing and a large content site always has pages that need revisiting.

How this shows up on the site

In practice we try to build pages that assistive technology can navigate cleanly and that hold up when text is enlarged or colours are inverted. The examples below reflect the areas we actively check as we publish and update content.

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Accessibility is ongoing

We add and revise pages regularly, and each change is a chance for something to slip — a missing image description, an awkward heading order or a low-contrast element on a newer template. Because of that, we treat accessibility as maintenance work rather than a one-off project, reviewing pages as we touch them and fixing issues we or visitors spot.

We also rely on third-party tools such as maps, embedded video and analytics that we do not fully control; these can behave differently for assistive technology, and we note this honestly rather than imply the whole experience is uniform.

Tell us about a barrier

If a page, form or document on naturalhairturkey.com is hard to read or use, please let us know through our contact page. It helps us to know the page address, the browser or device you were using, any assistive technology involved and what went wrong — but even a short note is enough for us to start looking.

We will acknowledge your message, try to offer the information you needed in another format in the meantime, and aim to fix the underlying barrier. There is no obligation attached to contacting us, and getting in touch about accessibility does not commit you to any treatment enquiry.

Reading medical information comfortably

Hair-restoration pages can be dense — graft counts, technique names, recovery timelines — so we try to keep language plain and structure predictable, with clear headings, short paragraphs and lists rather than walls of text. If you rely on a screen reader, magnification or a reading tool, the aim is that the meaning survives however you access it, including the parts that carry important caveats such as individual results varying and your plan being confirmed at assessment.

Where a page uses a diagram, a before-and-after image or a video to explain something, we aim to make the same information reachable in text as well, so nothing essential is locked inside an image. If you find a place where a key point is only conveyed visually, that is exactly the kind of barrier we would like you to report.

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Where to go next

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FAQ

Common questions

Does this site fully comply with WCAG 2.1 AA?
We work towards the WCAG 2.1 AA principles but do not claim full or certified compliance. It is an ongoing effort across a large, frequently updated site, so some pages may not yet meet every criterion — if you find one that does not, telling us helps us prioritise it.
How do I report an accessibility problem?
Use our contact page and describe the page address, your browser or device, any assistive technology you use and what happened. We will acknowledge it, try to give you the information another way in the meantime, and work on fixing the barrier.
Is important medical information locked inside images or videos?
We aim to make the same information reachable in text as well, so caveats and key points are not only conveyed visually. If you find a place where something essential is only in an image or video, please report it so we can add a text alternative.
Can I use the site with a screen reader or keyboard only?
That is our aim. We build pages with a logical heading structure, meaningful link text and keyboard-reachable navigation and forms. If a specific page or the enquiry form does not work with your screen reader or keyboard, please report it via our contact page and we will look into it.
Will you help me get the information another way while a fix is pending?
Where we reasonably can, yes. If a page is not accessible to you, we can try to provide the same information in a different format so you are not left without it, with no obligation to make a treatment enquiry.
Which browsers and devices does the site aim to support?
We aim for the site to work across current mainstream browsers and on phones, tablets and desktops, with layouts that reflow rather than force horizontal scrolling. Some third-party features such as maps or embedded video we do not fully control. If something does not work on your setup, telling us the browser and device helps us look into it.

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